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Seminario di Informatica: “When Data Science meets Process Intelligence: Process Mining”

Mercoledì 20 Febbraio 2019, ore 14:30 - Aula 1BC45 - Massimiliano de Leoni

ARGOMENTI: Seminars

Mercoledì 20 Febbraio 2019 alle ore 14:30 in Aula 1BC45, Massimiliano de Leoni (Dip. Matematica, Università di Padova) terrà un seminario dal titolo “When Data Science meets Process Intelligence: Process Mining”.

Abstract
Processes are everywhere, when we enter a hospital or we send a package, when we are enrolled at university or we open a bank account. They are usually supported by information systems that record the processes’ executions in so-called event logs. In the new era of Big Data, these event logs are quickly becoming richer and richer: on the one hand, information systems are more pervasive (e.g., in home automation or logistics) and connected with external systems and, on the other hand, these event logs can be augmented with additional data that come from external “data factories”, including social media, geo-referenced physical objects (e.g. via RFID tags) and questionnaires. The large availability of process data is more than just a matter of volume and all the related challenges. Compared with traditional Business Intelligence, this is an opportunity to gain actionable insights to help organizations make better business decisions and become more effective and competitive.
The field that crosses Business Intelligence, Process Management and Data Science is called Process Mining. It provides new means to discover, monitor and improve processes in a variety of application domains, based on the “real” facts recorded in the event logs rather than on the subjectivity of process stakeholders and owners.
This talk will start with a brief introduction to Process Mining and continue illustrating some of the contribution of dr. de Leoni to the field. A number of real-life case studies will be discussed to, e.g., reduce costs, improve customer satisfaction or, also, diagnose unlawful deviations and detect their root-causes.

Bio
Since 2019, Massimiliano de Leoni is an Assistant Professor of Computer Science (RTD/b) at the Department of Mathematics, University of Padova. From September 2014 till December 2018, he was an Assistant Professor at the Technical University of Eindhoven (TU/e), the Netherlands. In 2009, he earned a PhD in Computer Engineering at La Sapienza University of Rome, Italy. He was a guest research fellow at Queensland University of Technology, Free University of Bolzano, Vienna University of Economics and Business, and University of Naples. In 2018, he was Visiting Professor at Università Politecnica delle Marche. His research interests are in the areas of Data Science, Process-aware Information Systems and Business Process Management, predominantly on Process Mining and Decision Support Systems.